DID Logic can deliver your dialer traffic and help your organization remain in compliance with the Do Not Call regulations. We employ proprietary technology to improve ASRs (average setup rates) and reduce the incidence of failed calls that trigger carrier penalties. Our service relies on multiple in-country gateways that act as a segregated platform. We efficiently manage customer dialer traffic while remaining in compliance with the local regulatory acts.
Carriers have historically assessed surcharges and penalties on short-duration traffic. Calls that do not complete but are still shouldered by the terminating carrier without any revenue create a problem for carriers. Many networks do not allow any dialer traffic at all.
We have the local experience and industry knowledge to deliver the exact solution you need. Speak to our Sales Engineering team to evaluate your specific situation: they will review your requirements and come back with a service deployment plan.
We review the call patterns and build a strategy for your organization to achieve the outcomes your call center needs. Here are some of the industry sectors with which we have years of experience: